Career Opportunities

Senior Billing Compliance Specialist

We are currently seeking a Senior Billing Compliance Specialist to join the Finance and Accounting team. Reporting to the Manager, Billing Compliance, the Senior Billing Compliance Specialist is responsible for assisting in all phases of intake and client billing requirements. This is a detail-oriented position with an emphasis on tenacity, time management, technical tasks and interpersonal skills.

Primary Responsibilities

  • Review new business intake requests and assign work to appropriate team members within the prescribed service level agreement.
  • Review engagement letters and external counsel billing guidelines, and document billing related details where appropriate to ensure compliance with clients’ billing requirements.
  • Ensure accurate and timely set-up and maintenance of client and matter rates and budgets in both the accounting system and third-party billing vendor sites, as well as special fee arrangements in the Alternative Fee Arrangement database.
  • Liaise with clients on rate submissions through electronic billing systems and resolve related outstanding issues.
  • Monitor monthly and annual rate set-up and submission deadlines for e-billing clients; liaise with pricing analytics team to obtain new rates and ensure submission is completed prior to deadline.
  • Manage all communications and enquiries for billing rates, special arrangements and external counsel guidelines through a generic billing intake mailbox.
  • Maintain and update training documentation pertinent to the administration of billing rate and special billing arrangements.
  • Communicate and interact effectively with peers, management, external vendors and contacts at all levels of the organization.
  • Assist in special client and matter billing and pricing initiatives as assigned.
  • Identify business requirements that will need technical development to support initiatives and to create or update processes.
  • Utilize software to monitor systems and develop quality metrics and actionable recommendations.

Skills/Knowledge/Experience Required

  • Bachelor's degree or equivalent business or work experience
  • At least five years’ billing or operations experience
  • Experience with rate management structures in Aderant that support the billing process and in providing guidance to the billing team
  • Experience with billing systems (e.g. Legal Tracker, CounselLink, Tymetrix)
  • Highly analytical problem solver, with mastery of advanced data functions (pivots, VLOOKUP, formulas, etc.)
  • Very high attention to detail and accuracy with numbers, while maintaining efficiency
  • Ability to communicate insights clearly, both in writing and orally, to a diverse audience, accounting for varying subject matter backgrounds
  • Comfort with synthesizing large data sets sourced from differing systems
  • Proven ability to work cross-functionally with Accounting, Finance and other business units
  • Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands
  • Proactive approach to work, with mindset of continuous innovation and improvements

Qualified candidates are invited to email their cover letter and resumé in confidence to Robyn Hayes, Human Resources Generalist, at

We thank you for your resumé but only those chosen for an interview will be contacted. Davies Ward Phillips & Vineberg LLP is committed to providing a work environment that is diverse, inclusive and accessible to applicants and firm members with disabilities. If you require accommodation at any time during the recruitment process, please contact Robyn Hayes, or 416.367.7910.