Career Opportunities

Billing Specialist

We are currently seeking a Billing Specialist to join our Montréal office. The person in this position assists in all phases of client billing, including bill preparation, submission, appeals, follow-up and communication with clients and partners relating to bills. This is a detail oriented position with an emphasis on tenacity, excellent time management, technical tasks and interpersonal skills.

Primary Responsibilities

  • Reviewing bills using Aderant and Prebill Workflow and submitting invoices through email automation, ebilling hub or the client's legal billing software
  • Maintaining accurate and timely client and matter information with regard to billing and receivables in a computerized billing system
  • Following up on rejected invoices with billing lawyers, legal assistants and the client
  • Training timekeepers and legal assistants on the client's billing requirements
  • Handling client inquiries and resolving discrepancies
  • Maintaining accurate records of all communications in the system, including invoice scans
  • Responsible for maintaining good relations with internal and external clients
  • Being actively involved in billing process improvements, including developing innovative, proactive and efficient ways to improve quality, process and customer service
  • Participating in the implementation and testing of system upgrades and billing/collection software
  • Providing backup and support for team members when needed
  • Providing training, technical billing support and guidance to new team members and acting as a subject expert
  • Performing other duties as assigned, including assisting with special projects
  • Abiding by firm policies and handling confidential materials and documents

Skills/Knowledge/Experience Required

  • College diploma or university degree specializing in finance/accounting along with a minimum of two years’ billing experience; an equivalent combination of education, training and experience may be acceptable
  • Billing experience preferably at a professional services firm, law firm or equivalent combination may be acceptable
  • Proficiency with computers, including advanced Excel skills and LEDES management
  • Excellent communication skills (both oral and written), focused listening, interpersonal and negotiation skills
  • Research and problem-solving skills with the ability to exercise judgment to resolve technical issues
  • Attention to detail, organized and excellent time management skills along with the ability to balance daily work
  • Positive attitude, patience, resilience and a sense of humour
  • Comfortable working within a team-oriented environment that encompasses all aspects of the day-to-day billing and collections operations
  • A compliance and procedural mindset
  • Experience with Aderant software would be an asset
  • Prior experience with TyMetrix, Serengeti, Counselink or similar platforms would be an asset

To apply, please email your resumé and cover letter in confidence to Emily Vuong, Senior Human Resources Business Partner at mtlrecruitment@dwpv.com.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

Davies is committed to providing a work environment that is diverse, inclusive and accessible to applicants and firm members with disabilities.